Passenger service systems(PSS) enables efficient management of an airline front-end operation by managing passenger related activities. It is a communication system that offers various services to passengers such as customer care, loyalty, reservation, online booking, and check-in & check-out status in real-time. Various passenger service systems (PSS) providers are offering non-core solutions such as ancillary service, loyalty system and customer care system in response to demand from airline operators.
North America is expected to dominate the global passenger service systems market
Increasing number of airline operators is a key factor driving growth of the global passenger service systems market. In addition, advancement in technology to facilitate better services to customers is another factor expected to support growth of the global passenger service systems market over the forecast period. The rising demand for better passenger service systems offering solutions such as home tagging for luggage, presence of augmented reality, and artificial intelligence for customer service are expected to drive to the growth of PSS solution over the forecast period.
However, the increasing number of small airline operators in emerging economies is expected to restrain growth of the global passenger service systems market over the forecast period.
The global passenger service systems market report has been segmented on the basis of vehicle type, product type, and region. On the basis of region, the global driveline additives market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa.
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North America is expected to account for largest share in terms of revenue in the global passenger service systems market, owing to presence of large airline operators and growing number of passengers, followed by Europe. Asia Pacific is expected to witness fastest growth in terms of revenue in global passenger service systems market due to growing demand of commercial aviation and increase in number of passengers. Growing number of medium and small airline operators across the Middle East and Africa and Latin America is expected to contribute the growth of respective market over the forecast period.
Prominent participants in the global passenger service system (PSS) market are Sirena-Travel JSCS, Radixx International, Inc., Hitit Computer Services A.S., Intelisys Aviation Systems Inc., Bravo Passenger Solutions Pte Ltd., Unisys Corp., Hexaware Technologies Ltd., Travelport Worldwide Ltd., SITA NV, and Sabre Corp.